BusConcept offers luxury buses and light commercial vehicles including custom bodies such as international transporters with sleeping boxes, bakery carriers, roadside assistance, tow trucks, horseboxes, refrigerated trailers and other on request.
Our clients appreciate our flexibility and individual approach to every query.
Successful deliveries and numerous recommendations of our contented clients bring every-day satisfaction and motivate our team for further development.
BusConcept constantly follows the latest market trends in technological innovations so that our clients always receive modern, safe and reliable vehicles with impressive functionalities appreciated even by the most demanding users.
The key issue for us is focusing on the effectiveness and detailed quality control at each step of the production process, from design through assembly to delivery to final client. We have all applicable European certificates of approval that allow easy registration in any EU country.
It is the owner’s ambition to stand out thanks to superb quality management and exceptional client service.
We are proud of our distribution system based on user-friendly website, together with our trusted partner in Germany.
Availability of commercial information, direct contact with our sales team, precisely specified conditions of order placing, delivery and terms of guarantee are our great advantages and make our company successful and ready to enter the global market.
The most modern technologies and highly qualified employees fulfil all the crucial requirements, which a modern company might encounter. We have the best designing, optimization, control, analysis, verification and finishing tools at our disposal.
We follow the requirements of the ISO 9001 international standard and all other applicable law regulations. We train and educate our employees, thanks to which our regulations on maintaining quality keep being applied in practice. We supervise all our products and processes to be able to fully meet our clients’ expectations. We continuously improve our quality management system to achieve long-term success. We support our clients anyway we can, throughout the process, as early as at the stage of developing new designs. Our constructors complete new projects and small alternations – depending on the Customer’s request.
Thanks to close cooperation with our clients, we are able to quickly and easily carry out all the necessary modifications.
We guarantee that our quality management system will entirely meet your expectations.
At BusConcept we place a large emphasis on the after-sales service, which is expressed by the precise regulations on using the warranty and service included in the General Warranty Conditions. In order to use the warranty, one must report the claim on a Form of a Warranty Report. Both documents are available in a .pdf file, in the Documents for download tab.
Among the documents which we deliver to the Customer together with each Vehicle we provide, there are user manuals and warranties (or warranty certificates) issued by the owner of the BusConcept brand, as the producer of the buses or warranty certificates of particular devices with which the trucks and buses are fitted.
The reports on the warranty repairs connected with the devices, which have been mentioned should be sent directly to their producers or service centers, according to the procedures which each of them follows.
To facilitate the contact, in the SERVICE tab we have placed the links to the service departments and/or customer service department of each of the chassis and technical device producers, which are a part of the fittings of the vehicles we deliver.
To make the time of reaction to your reports as short as possible and provide the availability of the maintenance services as well as prompt repairs of the truck or bus bodies, we are planning to soon start a mobile garage, which will be able to reach any place within the EU. We will publish information on this service and the terms of its use via our website.
Please, send the reports on warranty repairs of the truck and passenger vehicle bodies to the following address: firstname.lastname@example.org